Privacy Policy

Reuben Clarke Tarot (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or book a tarot reading.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Reuben Clarke Tarot
Contact email: reubenclarketarot@gmail.com
Location: United Kingdom

For the purposes of data protection law, we are the “data controller” of your personal data.

2. What Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

  • Name

  • Email address

  • Phone number (if provided)

  • Booking details (date, time, type of reading)

  • Any information you choose to share during a reading or booking

b) Payment information

Payments are processed securely via third-party providers (e.g. Stripe or PayPal).

We do not store your full payment details (such as card numbers).

c) Website usage data

  • IP address

  • Browser type

  • Pages visited

  • Cookies (see Section 8)

3. How We Use Your Data

We use your data to:

  • Provide and manage tarot readings

  • Process bookings and payments

  • Communicate with you about your session

  • Deliver readings (e.g. via Zoom, email, or in person)

  • Maintain records of services provided

  • Comply with legal obligations

We do not use your data for automated decision-making or profiling.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to provide the service you have booked

  • Legitimate interests – to operate and improve our business

  • Legal obligation – to comply with applicable laws

  • Consent – where you voluntarily provide sensitive or optional information

5. Sensitive Personal Data

During a tarot reading, you may choose to share personal or sensitive information (e.g. emotional, relational, or life circumstances).

  • This information is shared voluntarily

  • It is used only for the purpose of delivering the reading

  • We do not store sensitive information longer than necessary

  • We do not share this information with third parties

We do not intentionally collect special category data unless it is voluntarily provided by you.

6. How We Share Your Data

We do not sell or rent your personal data.

We may share your data with trusted third parties only where necessary:

  • Payment processors (e.g. Stripe, PayPal)

  • Scheduling or booking platforms

  • Communication tools (e.g. email providers, Zoom)

These providers process data on our behalf and are required to protect it.

7. Data Retention

We retain personal data only for as long as necessary:

  • Booking and transaction records: up to 6 years (for tax/legal purposes)

  • Communication records: as needed for business operations

  • Reading-related notes: retained only where necessary and minimised wherever possible

You may request deletion of your data at any time (see Section 10).

8. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyse website traffic

  • Enable booking functionality

You can control or disable cookies through your browser settings.

9. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure platforms for payments and communication

  • Password-protected systems

  • Limiting access to personal data

However, no method of transmission over the internet is completely secure.

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner's Office

To exercise your rights, contact us at: reubenclarketarot@gmail.com

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact

If you have any questions about this Privacy Policy or your data, please contact:

Email: reubenclarketarot@gmail.com